You can pay your order by bank card on the official Atelier Tango Banda website. Orders are processed during working hours from 10:00 to 20:00 (Moscow time) Monday–Friday.
— You can get your order at our atelier in Moscow. The address is Banny pereulok 2/2.
— Shipping cost inside Moscow Rub 650
— Shipping cost inside Russia Rub 1 000
— Shipping cost outside Russia from Rub 3 000
The tailoring term is 5–10 working days. We process your articles straight on payment receiving. We make NEW items personally for you, according to hygienic etiquette.
*The items of clothes presented in our showroom are only for demonstration and trying on purpose.
— Russia: 3–5 days
— Worldwide: 7-14 days*
*The exact delivery terms depend on you region and can be different from announced above. Please get in touch to our managers and find out it.
Return, refund and replacement
Return, refund and replacement are available in Moscow in our atelier during 14 days since purchase. In case of returning or replacement out of Moscow the customer pays all the shipping charges if necessary.
When you have any question just E-mail us firstname.lastname@example.org or use WhatsApp +7 (915) 217-60-00.
In case of returning or replacement note please:
- The item being returned must be in the same condition as it was purchased.
- Before returning, make sure that the item has its original labels and is in original packaging.
- Attach the paying document which was attached to the order confirmation e-mail.
- We reserve the right to check the condition of the garment and take the decision on the replacement or refunding.
- In case of refunding the transfer will be realized to the same card which was used when purchasing, within the period fixed by the banks rules.
The garments bought on sale
In case of the item was bought on sale the sum can be returned, only as a certificate.
The late returning
You have right to return any item within 14 days after receiving it. We can’t take any item back later than 14 days since you receive it. In this case the item will be sent back.